The Charing Surgery |
Surgery Times
Appointments are generally available with the practice doctors between 8.00 - 11.30am and 2.00 - 5.30pm on a weekday except for Tuesday and Wednesday when appointments start at 7.00am. Emergency Calls Out Of HoursOut-of-hours cover is provided by the doctors in conjunction with NHS Direct and South East Health Services Ltd. When the surgery is closed call 0844 477 3040, listen carefully and you will be directed to the service you require Car ParkingWe ask that drivers DO NOT PARK outside the main doors however short their visit but do please use the car park at all times. The area outside the front doors is clearly marked as a dropping-off point for disabled or elderly patients or for deliveries. There are three designated spaces for disabled drivers in the parking bay nearest the entrance. We also ask that drivers observe the one-way road system at all times. NHS Direct 0845 4647NHS Direct is a telephone service, staffed by nurses, giving confidential healthcare advice and information 24 hours a day. Call for advice on what to do if you are ill, you have health concerns about someone close to you, or you need information about local health services - all for the price of a local call. In addition to getting help and advice by telephone, you can visit the NHS Direct web site on: http://www.nhsdirect.nhs.uk Charing Pharmacy 0844 477 3040Charing Pharmacy, which opened along with the new building, operates under the name of Charing Practice Limited and the directors and shareholders are Dr T P Lister, Dr W H E Warrilow and Dr N D Poplett. The Company Secretary is Dr Lister and the registered address is the Charing Surgery, 1 Surgery Close, Charing, Ashford, Kent TN27 0AW. Our pharmacist, Mr Derek Meadows, who is an independent prescriber, is pleased to advise about all aspects of medication as well as providing a full range of non-prescription medicine. We also stock a comprehensive range of toiletries, aromatherapy items and other chemists’ sundries. The pharmacy is one of the first in the country to install automated robotic dispensing equipment to ensure accurate and fast provision of patients' medication. Most of our repeat prescribing is done through the computer. You will be issued with a printed slip listing the medicines that the doctor is happy for you to take without being seen again. If the slip is handed or posted to the surgery, the prescription will normally be ready for collection after two working days. However, the doctor will still wish to see you at intervals to monitor your progress and modify your treatment as necessary. Please note that we do not take repeat prescription requests by telephone in order to avoid errors but they can be faxed to the pharmacy on 0844 477 3611 or emailed via the website: www.charingpractice.co.uk TransportThere is a team of volunteer drivers attached to the surgery who will transport patients who are unable, because of physical problems, to get to the surgery for an appointment. In addition, the practice is piloting the provision of a village bus to bring patients in from outlying villages every week. Ask at reception for details. Activities Outside The NHSSome of our work is not included in the NHS remit - for example, various medical examinations for insurance, heavy goods vehicle licences and certain sports, various private certificates including those for private health insurance, travel, drugs and inoculations. A fee is charged for these in line with those suggested by the British Medical Association. Fees can be seen on a list in reception. Private PatientsSome patients prefer to commission their healthcare from us directly rather than through the NHS. This is usually applies to patients who are willing to travel to our surgery but who live outside our practice area. We do not offer a private visiting or out-of-hours service. Our fees are posted at reception for those who are interested. |
